Earlier today, we released a fix for Windows users. Anyone using Windows 7, 8, or 10 should be able to use TicketAgent with the latest version of Flash Player without issue.
If you are still experiencing issues, please close the application, clear cache and cookies in Internet Explorer, and try again. If you're continuing to see issues with Flash Player after clearing cache and cookies, please contact our Support team.
At this time, Mac users still must install the previous version of the Flash Player to view reserved maps in TicketAgent. You'll find instructions for how to do that here: https://docs.google.com/document/d/1Q8yBR5G5pVQ0Ckatjqj_hyO4vcTB_3jLEk44_045H-0/edit
Our engineers are continuing work on a more permanent fix. We'll update you with more information as soon as possible.